Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Account credentials and profile information
• Communication preferences

1.2 Automatically Collected Information

When you use our Services, we automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data and browsing history on our platform
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your accounts
• Business partners and merchants on our platform
• Payment processors and financial institutions

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis
Processing and fulfilling orders	Contract performance
Account management and authentication	Contract performance
Customer support and communication	Legitimate interest
Personalization and recommendations	Consent / Legitimate interest
Marketing and promotional communications	Consent
Fraud prevention and security	Legal obligation / Legitimate interest
Analytics and service improvement	Legitimate interest

3. Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (payment processors, delivery partners, cloud services)
• Merchants: Businesses on our platform to fulfill your orders
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmissions
• Secure data centers with 24/7 monitoring
• Regular security audits and penetration testing
• Access controls and employee training
• PCI-DSS compliance for payment processing

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Analyze how our platform is used
• Deliver personalized content and advertisements

You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Declaration.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with our service providers
• Compliance with applicable data protection laws

9. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of our Services after changes become effective constitutes your acceptance of the revised policy.